Frequently Asked Questions

By Bryan Switalski

• 5 articles

By Bryan Switalski

• 5 articles

By Bryan Switalski

• 5 articles

5 articles

How to turn on dark mode?

To work in ClarityScribe in dark mode, click on your profile icon at the bottom left corner of the screen. Next, click on the "Interface" tab on the left menu. Then click the toggle button to turn on the dark mode. And, click on the toggle again to turn off the dark theme as preferred.

Last updated on May 28, 2025

How can I change my display name in ClarityScribe?

1. Click on the profile icon at the bottom left corner of ClarityScribe. 2. In the Profile Settings click on your first or last name. 3. And, after you change the name, click save. Please Note: You can't change your email address on this page. If you need to change your account email address please contact support.

Last updated on May 28, 2025

Does ClarityScribe Come With Step-by-Step Instructions?

Definitely, this is something we pride ourselves in. While ClarityScribe is super intuitive and easy to use, the last thing we want is for you to not get as much benefit from ClarityScribe as you can, simply because you don't know how to fully use it. You can visit our video tutorials page. If you have further questions, you can reach out to our support team by clicking on the Support button at the bottom right corner of your screen.

Last updated on May 29, 2025

Log In & Reset Password

Table of Contents: - Sign In Using Username and Password - Requesting a Magic Link - Reset Password Sign In Using Username and Password 1. To login to ClarityScribe, go to app.clarityscribe.ai 2. Enter the email address you used to make the purchase and your password. 3. Click the Continue button. Request a Magic Link The magic link login options let you access your account without a password. Here's how it works: 1. Request the magic link or token code: 1. Visit the ClarityScribe login page. 2. Click the "Or Request Magic Link" option (under the Continue Button). 3. Enter your registered email address in the Email field. 4. Click the Request Magic Link button. 2. Check your email: 1. Open the email inbox. 2. The ClarityScribe system will immediately send an email to your registered email inbox, providing a magic link and token code in the same email. The magic link will be active for 24 hours and can only be used to login once. After this period – or if you've used the link already, you will need to request a new one. 3. Complete the login: - You can either click the “Login Now“ button or copy the link URL in the bottom of the email and paste it in your browser. - You will be redirected to your ClarityScribe account dashboard. Reset Password 1. To reset your password go to app.clarityscribe.ai 2. Click the Forgot password link below the password field 3. On the Forgot Password page, enter the email you provided when you purchased ClarityScribe 4. Click the Send Reset Link button. 5. You will receive an email from ClarityScribe with a secure link. Click the link we sent you to reset your password. Please check your spam / junk folders as well. Having trouble accessing your account? Please email us at support@clarityscribe.ai and make sure to include your receipt! Note that you can always select, "Forgot Password" on your ClarityScribe login page as well.

Last updated on May 29, 2025

ClarityScribe Software FAQ

Quick answers to ClarityScribe's Frequently Asked Questions Q: Does ClarityScribe Come With Step-by-Step Instructions? A: Definitely, this is something we pride ourselves in. While ClarityScribe is super intuitive and easy to use, the last thing we want is for you to not get as much benefit from ClarityScribe as you can, simply because you don't know how to fully use it. You can visit our video tutorials page. Q: What About Updates? How Do Those Work? A: Since ClarityScribe is 100% web-based, all updates happen automatically (no actions required on your side). You'll quickly notice that we're constantly improving ClarityScribe. Q: Will ClarityScribe work on a mobile device or tablet? A: ClarityScribe works on most tablets. While there may be some challenges due to the size of the screen, you can access your account and work on your documents via a tablet. ClarityScribe isn't a mobile optimized experience...yet. Q: Do I need a separate license for each of my computers i.e. work, home, etc? A: ClarityScribe is 100% web-based; hence, you can access your account from anywhere as long as you have access to the internet. Q: Will ClarityScribe Work on a MAC or PC computer? A: ClarityScribe is cloud-based so it can be used on both Windows and Mac operating systems. All you need is an internet connection and you're good to go. Q: Can I work on my ClarityScribe documents offline? A: No. As a web-based platform, you must be connected to the internet to access your ClarityScribe account. Q: Does ClarityScribe show me my statistics? A: ClarityScribe does keep track of an extensive array of metrics and data. You can view usage over time by word count, so you can learn how many words you've created using ClarityScribe. Q: Does ClarityScribe use my data to train AI models? A: Your data stays private and never trains AI models. Requests are securely sent to model providers, processed, then deleted (never used for training). Q: Will ClarityScribe Sync Across All My Devices? A: Yes, ClarityScribe syncs across all your devices. So, if you change a document on your laptop, ClarityScribe will update your tablet, or desktop and any other devices you may have, with the new version of that document. If you don't see any changes, simply refresh your page to reconnect to the internet to grab the latest version. Q: Does ClarityScribe Work on Multiple Devices? A: Yes! ClarityScribe is a web-based platform that is easily accessible through most web browsers (we recommend Chrome or Safari). ClarityScribe will work on all your devices, so you can easily access the latest version of your videos from your desktop, laptop, or tablet. Q: Is there a limit on the size of the documents I can create? A: The storage size and number of documents you can upload will be based on the plan that you get. With that said, there is no limit on the length of the documents you can create (word count), allowing you to make them as long as you want. Learn more here. Q: Do I need to install ClarityScribe? A: ClarityScribe is a web-based platform, and there is no need to install it. However, you will need to use an internet browser to sign in to ClarityScribe. After you register, you'll be emailed instructions on how to log into ClarityScribe. Please check your spam folder if you have not received the email. Here are the instructions to log into ClarityScribe. Q: Does ClarityScribe Have a 100% Moneyback Guarantee? A: Absolutely! Try ClarityScribe for yourself. If you don’t love how easy and fast ClarityScribe makes writing your sales copy and content, contact us within 30 days. We’ll refund 100% of your investment.

Last updated on May 29, 2025